Anti Fraud

In order to protect customer from fraud, we advise our customers to be cautious when conducting all banking transactions through the following steps:

1
Do not submit pre-signed blank form.
2
Do not give your debit card to anyone.
3
Do not inform your PIN or password to anyone.
4
Regularly change your PIN or password.
5
Immediately report lost or stolen ATM card, saving book, PIN or password to the Bank.
6
Actively monitor transaction and monthly bank statement or saving book.
7
Immediately report suspicious financial transaction conducted by unauthorized person to the nearest branch or via email antifraud@kebhana.co.id
8
Immediately inform the Bank on any personal data changes.

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